Frequently Asked Questions
Find answers to common questions about our products, services, and technical specifications.
Product
Fiber laser cutters can process carbon steel, stainless steel, aluminum, brass, copper, and other metals with high precision and speed.
Yes, send us your material samples and we will provide test cuts with detailed reports.
Service
Standard lead time is 30-45 days from order confirmation. Custom configurations may require 60-90 days.
Yes, we provide on-site installation, commissioning, and operator training for all equipment purchases.
All machines come with a 2-year warranty covering the laser source, control system, and mechanical components.
Yes, we ship worldwide with professional packaging and logistics partners experienced in heavy machinery transport.
We accept T/T, L/C, and other negotiable payment terms. Typically 30% deposit and 70% before shipment.
Technical
Depends on laser power. With 6000W, it can cut up to 25mm carbon steel and 12mm stainless steel.
Power requirements depend on your material type, thickness, and production speed needs. Our engineers can help you determine the optimal power.
Regular maintenance includes cleaning lenses, checking gas pressure, lubricating rails, and inspecting the laser source. We provide a detailed maintenance guide.